For each visitor to our web site the web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us, aggregate and/or specific information on what pages consumers access or visit, and information volunteered by the consumer. The information we collect is used for internal review and is then discarded, used to improve the content of our web site(s), and used by us to contact the consumer.
We collect non-public personal information to provide our or services. We collect this information from applications, forms, transactions, and what is given us by you either verbally, written, or electronically. We maintain physical, electronic, and procedural safeguards. We strictly prohibit unauthorized disclosure, accidental loss, destruction, improper use, alteration, and/or discussion of personal information. Information collected through our website is protected in transit by standard encryption processes; however, we cannot guarantee the security of information on or transmitted via the internet.
You can order any product or service by Internet, Phone, or Mail. All information requested is needed along with payment to complete your order. We accept Master Card, Visa, AMEX, Discover, PayPal, eChecks, Checks, Money Orders, and Cash. Payment plans are not available except for the Broker License Hybrid Class course.
Prices and promotions are subject to change without notice. Prices include everything needed to complete the course. We do not charge you for sales tax. Any tax due is included in the price unless otherwise stated.
SHIPPING & HANDLING
If your order requires delivery, we will deliver it to you, your office, or have it delivered to you via USPS. Any charges for shipping and handling are disclosed when ordering and at checkout.
You must complete the entire coursework including any/all class time and final exam (if applicable) to receive credit. If any part is incomplete you are not done. Nothing will get reported until it is complete.
IN-PERSON CLASS ATTENDANCE & RULES
You are required to be in class for the entire time to receive credit so arrive before class starts. Walk-in registrations are accepted.
WEBCAST CLASS ATTENDANCE & RULES
You are required to be in class for the entire time to receive credit so arrive before class starts.
YOU CANNOT MISS ANY CLASS TIME
If you miss 10% or less of the required class time, you must make up the time missed to receive credit. If you miss more than 10% of the required class time, you will be dropped from the class and must complete the entire class over again to get credit. NO EXCEPTIONS!
Some courses and coursework require final exams; others do not. For details of what exams are required plus options for taking exams go to Exam Information. Any required exams are included in the price. Group testing and CE exams taken at our office are paper exams. All other exams taken at the Sure Win office or with an approved proctor are done through our online exam site. You need to provide a current photo ID and Real Estate License # (if applicable) to take an exam.
All Continuing Education courses plus the Broker Post-License course expire on the next May 1st after purchase. The Broker License, Managing Broker License, and Illinois Reciprocity courses expire 9 months from purchase.
Changes from one type of coursework to another involve the following fees. NOTE: If a new book is needed/required, there will be a separate charge.
We allow one (1) FREE request for transfer to another class made before the class starts. Additional transfers will be charged a $25 administration fee. Requests for transfers to another class made after the initial class date will be charged a $25 administration fee and if any hours were completed they are not transferable.
SURE WIN COURSE CANCELLATION
Sure Win Inc. reserves the right to cancel or reschedule any class, at any time, for any reason. We will make every effort to contact you as early as possible. You will be able to transfer to another class or online distant education at no charge, or receive a full refund. Sure Win reserves the right to cancel, substitute, or reschedule any instructor without notice.
STUDENT COURSE CANCELLATIONS & REFUNDS
Course cancellations must be submitted by email:
No refunds will be issued for cancellations:
RETURNED CHECK FEE
There is a $25 fee for all bank returned unpaid checks no matter the reason.
Sure Win Inc. reserves the right to expel any student at anytime for any reason. Valid reasons would include, but not limited to, cheating, misconduct, or general disruption of any offices, classrooms, or facilities used. Sure Win reserves the right to determine a refund policy, if any, on a per case basis.
AMERICANS WITH DISABILITIES ACT (ADA)
Sure Win specifically schedules ALL in-person classes at ADA compliant facilities. When we webcast to locations we do not have control over that facilities accessibility. Some may not be ADA compliant. If you have a question or concern regarding this, please send an email to Support@SureWinCE.com or call 888-844-7515.
ADDITIONAL INFORMATION & QUESTIONS
If you did not find what you are looking for, any of the content was not clear enough to understand, or you have additional questions, send an email to Support@SureWinCE.com or call 888-844-7515.
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.